You drive your car to work and back home again in the evening. On arriving home, you take the packages delivered during the day out of the boot and into your apartment. That’s how easy deliveries from online shopping could be. But it’s often difficult in reality. Although the order is completed with just a few clicks, getting it delivered is a problem if you have to work all day.
That’s why the logistics company DHL and Volkswagen are now running the pilot project in Berlin, “We by Volkswagen Deliver” which works exactly on the principle outlined above. The customer can give a time frame of two hours with their order within which the delivery agent can put the package in the boot. For this, the car must be accessibly parked. The delivery agent receives a GPS signal through an app which tells him where the vehicle is located, as well as a code for accessing the boot.
This code loses its validity when the boot is closed again. Returns can also be picked up via the same route. The two companies will continue testing the procedure with a total of 50 VW Polos until April 2018.
Around 11.5 percent of the volumes purchased by German buyers are accounted for by e-commerce. In 2017, a total of 55 billion euros is due to be generated with e-commerce, and the expectation is for 70 billion in 2019. The project is certainly a response to this trend towards the gathering pace of online shopping. Another trend may make things difficult: the drift towards fewer and fewer private cars. Because this type of delivery doesn’t work with a car-sharing vehicle.